This is a no-brainer. Blockbuster is totally full of you-know-what on this one. I'm just surprised it's taken this long for somebody to call them on it.
NEW YORK (CNN/Money) - New Jersey Attorney General Peter Harvey sued Blockbuster Inc. Friday, claiming the video rental chain is deceiving customers with its new 'No More Late Fees' rental policy.
The lawsuit accused the movie rental chain of deceptive advertising and violating the state's consumer fraud laws.
"Blockbuster boldly announced its 'No More Late Fees' policy, but has not told customers about the big fees they are charged if they keep videos or games for more than a week after they are due," the attorney general said in a statement.
Under Blockbuster's (Research) new policy, put into effect on Jan. 1, customers can keep a rental for one week past the due date at no additional charge. After that, they are charged a restocking fee of $1.25. And if the overdue item is kept for more than 30 days, Blockbuster will charge the customer the retail value of the item.
Friday, February 18, 2005
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